FAQ

Are you seeing clients in person right now?

Due to the rising cases of COVID-19 in Florida, I am only seeing clients through teletherapy at this time. I am able to provide online counseling to anyone who is a Florida resident; you do not have to reside in the Miami area. I do not have a set date of when I will be returning in in office sessions.

What presenting problems do you treat?

Anxiety, depression, grief, abandonment issues, trauma, familial conflict, child behavior problems, couples issues, LGBTQ+ population, loneliness, job related distress, loss of partner through separation/break up, gender/racial inequality, and overall emotional distress.

How long does each therapy session take?

Each therapy session is 50 minutes long.

What are your fees?

For couples counseling my fee is $125, for individuals it is $100. I do have a sliding scale fee as well for lower income clients and students, please contact for more information.

Do you take insurance?

At this time I am not in network with any insurance companies. I am however a Teladoc provider, and you may see me through this service if you have Teladoc as a current benefit through your employer or insurance plan. If you have out of network benefits I can give you a statement for reimbursal.

What days are you available?

I am currently available for online sessions throughout the week and on Sundays.

What types of payment do you accept?

I accept credit card or debit card. I will send you a credit card form to fill out before the first session in your patient portal. I will charge your card automatically after your session.

What type of therapy techniques do you use?

I use an eclectic style of therapy, with influences from the following theories: Cognitive Behavioral Therapy, Solution Focused Therapy, Motivational Interviewing, Narrative Therapy, Gottman, and Structural Family Therapy. I use what I think is helpful in the moment with my clients. I walk with my clients to where they want to go, the past or the present.

Can I contact you by email?

Yes, feel free to contact me by email but please note that this is not a means of emergency contact. Please allow me a minimum of 24 hours to respond, and do not email me any sensitive information in order to protect your privacy.

What ages do you work with?

I have experience working with clients of all ages. From children to older adults. *Please note that at this time I am only accepting clients aged 18 and older for online sessions. Parents if you have a child with behavior issues, we can schedule online parenting sessions.

Is your practice inclusive?

Yes. I have experience working with people of color and the LGBTQIA community (and other marginalized groups). This is a no judgement, compassionate listening and understanding practice.

Are there any issues or types of clients that you DON’T work with?

I do not conduct child custody evaluations nor do I provide custody recommendations. I also don’t provide treatment for eating disorders, psychotic disorders (schizophrenia, schizoaffective disorder, etc), or personality disorders. Due to state licensing laws, I can only provide therapy and counseling to individuals physically residing in Florida.

What is your cancellation policy?

There is a 24 hour cancellation policy. If you do not notify me at least 24 hours before your appointment, you will be charged a $50 cancellation fee, which will be charged to your credit card. 

Do you speak Spanish?

Yes, as my secondary language. Currently only offering sessions conducted in English.

How many sessions will I be in therapy for?

That is entirely up to you based on your needs, availability, financials, etc. The majority of my clients I see on a weekly basis, while some are bi-weekly or as needed. We will figure out what best suits your needs together.

 

Contact Me

 

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Phone: 305-209-7070

©2021 by Charleen Gonzalez Counseling.